Knowledge base

Product guides for operators and partners

Articles mirror the shipping stack — markets, variants, locker fulfillment, admin roles, growth feeds, and VPS white-label.

Setup

Getting started: markets and locales
How country/locale URLs, currencies, and store defaults work.

Catalog

Catalog and size × color variants
Products, galleries, stock matrix, and smart update.

Orders

Checkout modes and order review
Review-then-pay vs direct pay, coupons, and unpaid expiry.

Fulfillment

SF Express locker fulfillment
Locker master data, nearby search, labels, and Easy Print.

Merchandising

Discounts and promo banners
Offer types, schedules, and the rotating storefront promo bar.

Admin

Admin users and permission groups
Staff access for catalog, sales, integrations, and system.

Growth

Growth: ManyAIn, HotPoint, and product feeds
Cart recovery, funnel events, and Google/Facebook catalogs.

Hosting

Standalone VPS white-label deploy
Your domain, your brand, one VPS running storefront + API + admin.

Need a person? Open support.